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Terms and Conditions

Last updated

July 14, 2008

 

Fed Ex shipping:

This service can only be provided for temperatures above 30 degrees at each location and below 90 degrees. Live arrival is guaranteed only when your package is properly signed for, on the FIRST delivery attempt.

Air Freight shipping:

Packages must be picked-up from the airlines within 1 hour of arrival. You must fully inspect your order in the presence of an airline representative. If there are problems contact Boas and Balls immediately. You must also file a claim with the airlines before leaving the airport.

DOA (Dead on Arrival):

If an animal is dead on arrival it MUST be returned to Boas and Balls. We will replace the animal if notified within 24 hours of receipt. After 24 hours of the shipments arrival, we assume no further liabilities. This warrantee is good only if someone is present to receive the animal at time of delivery on the first delivery attempt.

Health Guarantees:

All animals are guaranteed to be healthy and properly sexed unless otherwise agreed upon. If your order does not comply with the stated agreements contact Boas and Balls to arrange a return.

Payment Options:

Payment is required in advance. All animals must be paid in full before shipping.  Payments can be made by check, money order, or credit card through PayPal. Payment plans available. Please contact me for details. All animals paid for by check will be held until the check clears, usually around 10 business days. Payment plans available please contact me for details. When the account is paid in full, we will ship the animal on the agreed upon date.

Deposits:

Any animal can be reserved with a 20% deposit for a period of 30 days. If payment is not received with 30 days the buyer will forfeit the deposit unless otherwise agreed upon.

Note: Please be sure that you intend to purchase the animal before entering into a payment agreement. Any payments made are non-refundable. We can offer a credit for payments made to be applied to other animals in the event that you are unable to fulfill your commitment. All returns are for credit only.

Testimonials: This always makes Me (Lynn) smile that is one of the reasons why I keep some of the nice things people say. The real testimonies is your return business and word of mouth, thank you all for your purchases and I hope you are happy for a long time. Lynn and Ken Kubic Boas and Balls.

Everything is great. He is settled in and doing fine,  Thanks, again, Paul


Everybody showed up great! Sorry I didn't write sooner, been really busy. Very beautiful little snakes!  Thanks again  Marty

 

Dear Mr. Lynn Kubic and any other staff at 'Boas and Balls',

Thank you for the successful transaction that completed today. The snake's temperament, in my opinion, is even better than what you described. She is very curious, docile, seems to not mind being handled, and is not head shy in the slightest. My other friends that own snakes told me that it is very obvious that you handle your snakes often. I also appreciate you sending a copy of the records of the snake without me asking. Judging by the different names, different handwriting, different ink, detail, etc on the record, it is very obvious that you are a man of your word. Health wise the animal is just as healthy as in the picture and as you promised. No health abnormalities, no mites, well fed, stool sample ok- exactly as you promised. I am very pleased with this transaction, and I sincerely hope that in the future when I'm looking to put something in my second cage, that you have what I'm looking for. You will definitely be the first place I look. Thanks again!

 

Sincerely,

            David W

 

I just wanted to thank you for an amazing snake! (me and my girlfriend purchased
it on Friday)  It seems to have adapted to its new home very well.  I fed it
today and it ate with no problem.

Thanks again,
Steven

 

Dear Lynn,
 
Thanks so much for sending me such a beautiful Red Tailed Boa. She is healthy as can be, clear eyes, alert, and nice gums. She was a little timid at first but she certainly has come around, I would have never thought you could ship a Boa from Colorado to Fla. in this weather. She will hopefully become larger and you know how they grow, I have always made sure they eat as much as they like. It Does keep the chances of being bitten down to a minimum. As you know they don't always see to well. I have named here such an appropriate name How's "Girlfriend" ?
 
Thanks so much again,
 
Bill Mouro
Jax Fla.

 
 

I just wanted to let you know that she arrived without any issues. She's a gorgeous animal, and I'm extremely pleased with her. She seems to be settling in well, and I'm looking forward to being able to breed her. Once again, thank you for the beautiful animal and the great service, I couldn't be more pleased. I hope I can purchase something else from you soon, I'm hoping to pick up a few more snakes soon.
Thanks,
Kyle

 

Hi Lynn,

I just wanted to drop you a line to let you know that Ella appears to be
doing well in her new home. She's hanging out in her hide most of the
time, but we catch her peeking out once in a while to explore.

We fed her for the first time last night using some chopsticks (I still
don't have any tongs or hemostats--a trip to ProExotics this Saturday
should remedy that). She went for that smelly furball in seconds!

We're trying to be good keepers and letting her alone a bit to get used to
her new home. We'll let her digest that mouse to avoid any "undesirable
returns."

Visiting your home was such a treat. We were thrilled to see so many of
the beautiful animals you keep and breed. Seeing so many ball python
morphs and baby snakes for the first time is an experience we will not
soon forget.

Thanks for sharing so much of your time and knowledge with us. You really
helped foster our continuing appreciation and respect for these animals
and the people who love them.

If you could use any sort of volunteer help sometime, please consider me
because I'd love to participate as my schedule & skills allow.

Good luck with those moody tree boas,
Jason, Kim, Griffon, and Raven

 

Hello,

I purchase a female #F1 Hog Island from you on Monday. It arrived safely and was packaged great. No problems at all. I just want to say thanks for the wonderful pet, and most importantly for taking the extra time to answer all of my questions before I committed to the purchase. That in and of itself was the single most important part. It not only showed that you care but that you also want the best for the animals once they leave your facility. In this day and age we live in, there are many items, including this, that can be purchased from dozens of sites for about the same price etc, but in then end it all comes down to customer service. You were the third place that I contacted regarding this species of snake, and the only one that seemed like they wanted to take the time to make me feel like I was informed on the things I still had some questions about. If I can ever talk my wife into letting me have another one (it’s only a matter of time J  ) I will be sure to look you up first. Thanks.

Dwayne Headrick

Gulfport, MS

My Daughter and I bought 2 baby ball pythons from you at the spring reptile expo and just wanted to tell you how pleased we are with both snakes. They are so friendly and let us hold them. I was a bit worried about them feeding OK, and we have had no problems what so ever. I was not sure about buying at a reptile show as I have read all kinds of bad things about it but I felt it showed how much your wife loves these animals and was so glad to find out that with you both its not a problem buying from you.

Again thank you we love our little new part of our family
Lance, Risa, ( our new additions Amber and Spot) Loveland Colorado